Report on Virgin America ... rescheduled

I'd hoped by now to give a personal report on flying Virgin America. Unfortunately I had the bad luck to schedule a trip the same day the worst storm in decades hit San Francisco, and so I didn't end up flying.

Source: SFGate

I can report on the ground experience at Los Angeles. Check in was good and very easy. Once airside, the lack of departure monitors and incorrect information showing on the gate screens was annoying. With every flight this day impacted by the bad weather it was hard to get any information - even though I was in first class on a cancelled flight (and then another cancelled flight). Still, they promised to refund my fare instead of forcing me to hold it in credit. The refund hasn't come through yet, but it rarely is quick with any airline so this isn't unusual.