The opening day at London Heathrow terminal T5 turned out rather worse than British Airways hoped. Check out the live reports throughout the day from Flyer Talkers.
It seems a relatively minor baggage problem snowballed into dozens of flights being cancelled, and suspension of checked baggage for all departures. Further flights on day 2 have already been cancelled. As Cranky Flier suggests, if you have to fly from T5 in the next few days try to do so with carry-on luggage only.
Good luck to all those caught out by the mess.
Thursday, March 27, 2008
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